jiliko ms Privacy Policy

This Privacy Policy applies to all individuals who register for or use the jiliko ms platform, including the website at jilikoms.net and the mobile app available for download. It covers personal data collected from players based in the Philippines who use any of the platform's features — account registration, deposits, gameplay, withdrawals, customer support, and promotional participation.

By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should not create an account or continue using the platform.

jiliko ms collects personal data through different points of interaction with the platform. The types of data we collect include:

We do not collect payment card numbers, banking credentials, or cryptocurrency wallet addresses. All PHP payment transactions are processed via third-party payment processors — we receive transaction confirmation and reference data, not your full financial account details.

Your personal data is used only for legitimate platform purposes. The main uses are:

• Account management: Creating and maintaining your player account, processing logins, and sending account-related notifications including OTP verification codes
• Identity verification (KYC): Confirming your age, identity, and eligibility to use the platform as required by our operating procedures
• Transaction processing: Handling deposits and withdrawals in PHP, matching payments to accounts, and maintaining transaction records
• Customer support: Responding to inquiries, resolving disputes, and maintaining records of support interactions for service quality purposes
• Fraud and security monitoring: Detecting and preventing unauthorized access, suspicious activity, and account abuse
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gaming behaviors and applying any player-requested restrictions
• Platform communications: Sending promotions, VIP updates, and relevant platform information to accounts that have not opted out of such communications

We do not use your data for automated decision-making that produces legal effects without human review, and we do not use it to build profiles for sale to advertisers.

jiliko ms processes your personal data on the following legal bases:

• Contract performance: Processing is necessary to operate your account and deliver the services you've signed up for — including gameplay, deposits, and withdrawals
• Legal obligation: Identity verification and transaction record-keeping are required to fulfill our compliance and fraud-prevention obligations
• Legitimate interests: Security monitoring, fraud detection, and platform improvement are carried out on the basis of legitimate business interest, balanced against your rights
• Consent: Marketing communications are sent based on your consent, which you may withdraw at any time by updating your notification preferences inside your account

jiliko ms does not sell your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: To complete PHP deposit and withdrawal transactions, we share necessary reference data with our payment service partners. These partners process payments under their own security standards and are not permitted to use your data for independent purposes
• Identity verification services: For KYC document checking, we may use third-party verification services that process your submitted documents to confirm authenticity and identity
• Game content providers: Game studios and software providers whose titles appear on jiliko ms may receive anonymized session and bet data for platform integration and fairness audit purposes — not personally identifiable data
• Legal requirements: We will disclose personal data if required to do so by applicable law or in response to a valid legal process

jiliko ms uses cookies and similar technologies to support platform functionality and improve your experience. The types of cookies used include:

• Essential cookies: Required for basic platform functions like maintaining your login session and remembering your language preference
• Functional cookies: Used to remember your settings and preferences between sessions
• Analytics cookies: Used to understand how players navigate the platform — page load times, most visited sections, and error rates — so we can improve performance

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in or use core platform functions. Analytics cookies can be declined without affecting your account access.

jiliko ms retains personal data for as long as your account is active and for a defined period after account closure. Retention periods are determined by the type of data and the purpose for which it was collected:

• Account and identity data is retained for the duration of your account and for a minimum period after closure to meet compliance and dispute resolution requirements
• Transaction records in PHP are retained for accounting and audit purposes for the period required under applicable obligations
• Support correspondence is retained for a period sufficient to resolve any related disputes that may arise after the interaction
• Marketing preferences and consent records are retained until you withdraw consent or close your account

When data is no longer required, it is securely deleted or anonymized so it can no longer be associated with your identity.

As a jiliko ms account holder, you have the following rights over your personal data:

To exercise any of these rights, contact our support team through the live chat inside your account or by emailing [email protected]. We aim to respond to data requests within 30 days.

jiliko ms is strictly for adults aged 21 and above. The platform does not knowingly collect personal data from anyone under the age of 21. If we become aware that data has been provided by a person under this age, that account will be closed and any associated data will be deleted.

Age verification is a required part of the KYC process. Players are required to confirm their age at registration and to submit valid government-issued identification when requested. If you suspect that a minor has accessed the platform, please contact our support team immediately.

jiliko ms may update this Privacy Policy from time to time. When we do, the revised version will be published on this page with an updated effective date. For changes that materially affect how your data is used or your rights, we will notify you via your registered email or through an in-account notification before the changes take effect.

Continuing to use the platform after a policy update takes effect constitutes your acceptance of the revised Privacy Policy. If you disagree with any updated provisions, please contact our support team to discuss your options, including account closure.